May
17

Testimonial Video Production

Testimonial Video Production

Tes­ti­mo­nial Video Production

Tes­ti­mo­ni­als should always be added to your mar­ket­ing mix. If you can get them on video, that is even bet­ter. Video touches peo­ple visu­ally and emo­tion­ally and is one of the types of mar­ket­ing videos you should always add to your web­site and social media strategy.

Rela­tion­ship build­ing is essen­tial to a sound foun­da­tion for a suc­cess­ful mar­ket­ing plan. To build rela­tion­ships you need to estab­lish both cred­i­bil­ity and exper­tise. Get­ting tes­ti­mo­ni­als from loyal cus­tomers are crit­i­cal to turn­ing prospects into future customers.

When it comes down to it, the suc­cess of the busi­ness depends heav­ily on word of mouth. Hav­ing a tes­ti­mo­nial on your web­site is essen­tially doing this for your visitors.

Impor­tant com­po­nents to a strong, per­sua­sive testimonial

  • They need to be sin­cere and from the actual customer.

I know you’ve seen those com­mer­cials that seem as though they are cus­tomer tes­ti­mo­ni­als only to see the fine print that they are actors. If you have a good prod­uct or ser­vice, you don’t need paid actors to sell your busi­ness, just will­ing customers.

  • When­ever pos­si­ble, get a video testimonial.

This is one mar­ket­ing video you should always try to get. Get­ting them does depend on how busy your cus­tomers or busi­ness asso­ciates are and how con­ve­nient it is for them. With the pop­u­lar­ity of smart­phones, it shouldn’t be that dif­fi­cult for a happy cus­tomer to shoot you a quick tes­ti­mo­nial – all you may need to do is ask them.

If a cus­tomer is will­ing to give you an on cam­era tes­ti­mo­nial but he or she doesn’t have a video cam­era, here’s one idea I’ve heard of to get it from the per­son. Send them a cam­era with a postage paid return enve­lope back to you. This is a bit of a mon­e­tary risk and prob­a­bly only should be done for those you trust will return the cam­era to you but think about the return on invest­ment if that tes­ti­mo­nial con­verts to thou­sands of dol­lars in business.

They can also come from peo­ple who work with you and doesn’t nec­es­sar­ily have to be con­nected to just sell­ing your prod­uct or ser­vice. Show­ing your busi­ness con­nec­tions and your pos­i­tive inter­ac­tions with them is help­ful in rela­tion­ship build­ing as well. Any­thing you can show to peo­ple that you’re com­pany is a great one to work with will help your brand­ing and your bot­tom line.

Cred­i­bil­ity is cru­cial to busi­ness suc­cess. The strate­gic and intel­li­gent use of tes­ti­mo­ni­als, specif­i­cally a video tes­ti­mo­nial, will go a long way in pro­mot­ing your busi­ness. The more online vis­i­bil­ity and pos­i­tive rep­u­ta­tion you have and main­tain, the stronger your busi­ness will become.

 

Apr
15

Först Wood Chippers Product Video in Hampshire

Pro­Mo­tion Media just com­pleted the final ver­sion of the new Först Wood Chip­per prod­uct video for our client, Red­wood Chip­pers. Doug called us up with a spe­cific request in mind for the video; he wanted to get the same sort of grit­ti­ness that Ford puts into their Super Duty Truck ads. This is going to be the main mar­ket­ing tool for Red­wood to their tar­get demo­graphic, which is mainly com­prised of Tree Sur­geons and asso­ci­ated industries.

We spent one day film­ing a triple trunked tree being felled in Poole. Along with some very inter­est­ing shots from the ground and up in a 15 metre cherry picker,  we attached cam­eras to the upper potions of the tree and to the limbs being fed into the chip­per to get some very unique angles.

We then spent a day with the chip­per indoors doing some more “glam­ourous” shots with inte­rior illu­mi­na­tion and also film­ing the inter­view por­tions with Doug, the M.D. and Karl, the Sales Man­ager. We also spent sev­eral days adding the effects along with catch­ing some sun­rise pick up shots and flar­ing the logo to fin­ish the project on bud­get and on time.

The result is a dark and dirty, but fun video which Doug had this to say of;

‘It was a plea­sure work­ing with Richard and the Pro­mo­tion Media team. The impor­tant thing to me is a com­pany who will actu­ally work with you to get your project right and how you want it. That is exactly what I got from Pro­mo­tion, (I) would use (them) again with­out a doubt.

 Dou­glas Ghinn, Man­ag­ing Direc­tor, Red­wood and Först Wood Chippers

Thanks Doug and, we look for­ward to work­ing with the team at Först again!!

Apr
10

Is Paying Too Little Costing You A Lot?

Spending too much

It’s unwise to pay too much, but it’s unwise to pay too lit­tle. When you pay too much you lose a lit­tle money, that is all. When you pay too lit­tle, you some­times lose every­thing, because the thing you bought was inca­pable of doing the thing you bought it to do. The com­mon law of busi­ness bal­ance pro­hibits pay­ing a lit­tle and get­ting a lot. It can’t be done. If you deal with the low­est bid­der, it’s as well to add some­thing for the risk you run. And if you have to do that, you will have enough to pay for some­thing bet­ter. – John Ruskin (1819–1900)”

I recently found this quote on Face­book and it really struck a chord with me. I have writ­ten before about the grow­ing trend of busi­nesses cre­at­ing their own cor­po­rate videos and engag­ing in other do-it-yourself projects in an effort to save money. It seems like in many cases, the old adage “you get what you pay for” rings very true in the world of business.

Every busi­ness owner, be it a small enter­prise or a large cor­po­ra­tion, needs to place a mon­e­tary value on their time. Once they do this, it becomes eas­ier to see whether under­tak­ing cer­tain busi­ness aspects on their own is worth it in the long run. Do not mis­un­der­stand; vlog­ging (video blog­ging) can be a use­ful tool for busi­ness own­ers, but it should not take the place of a pro­fes­sional video being made for a web­site or a larger audi­ence. In all too many cases, try­ing to save money can actu­ally cause more harm and cre­ate a loss of revenue.

We have all heard that time is money. When a busi­ness owner is con­sid­er­ing whether cre­at­ing a video for his web­site is a good way to save money, he needs to con­sider how much money he will actu­ally save in the long run. If he spends sev­eral hours cre­at­ing and edit­ing a self-made video, is that the most effec­tive and cost-efficient way he can be spend­ing his time? Or might his ser­vices be more help­ful in other aspects of the business?

Also, a poorly made or ama­teur video will not gar­ner the type of atten­tion a busi­ness might need. If a viewer is vis­it­ing a pro­fes­sional web­site and sees a video of poor qual­ity, his opin­ion of the busi­ness itself may go down. He will leave the web­site feel­ing dis­ap­pointed or amused, and will choose to avoid that busi­ness entirely. In this case, not only has the busi­ness owner wasted valu­able time mak­ing a vlog, he has also steered a cus­tomer away from his busi­ness. This sce­nario causes the enter­prise to lose money on two dif­fer­ent levels.

A good way to gauge the effec­tive­ness of a do-it-yourself video is to track the num­ber of hits on the video, either via YouTube or a tracker on the web­site. Within a short period of time, a busi­ness owner will be able to tell whether or not his video is help­ing or hin­der­ing the busi­ness. If there are very few views or the cus­tomer feed­back is neu­tral or neg­a­tive, it might be time to con­sider whether or not it is worth it. Not just in terms of time, but in poten­tial cus­tomers lost-both of these trans­late directly into money.

There are many aspects of busi­ness which this applies to. For exam­ple, busi­ness cards can be down­loaded and printed off of the inter­net, fly­ers can be mass pro­duced using a free tem­plate, and hun­dreds more “free” options are avail­able for busi­nesses. How­ever, the image that is being por­trayed is not usu­ally a pos­i­tive one, and in most cases it is a wise use of resources to hire a pro­fes­sional to han­dle those types of things. After all, some­thing that is free can often cost more in the long run.

Apr
05

How to Implement Web Video to Improve Web Design

Filming for Website

Film­ing for Website

 

When it comes to design­ing a web­site, there are many things a web designer needs to take into con­sid­er­a­tion. How a web­site is laid out makes a huge dif­fer­ence in how vis­i­tors react to the site, and a poor lay­out can cause peo­ple to leave the site with­out explor­ing all it has to offer. Web design, then, has two pur­poses: to make the pages of the site easy to nav­i­gate, and to pro­vide vis­i­tors to the site with a visu­ally pleas­ing design.

Adding web video to a web­site can enhance the view­ing plea­sure of peo­ple vis­it­ing the site, and can be used to con­vey a mes­sage that might be lost when only words are used. For exam­ple, a web­site offer­ing tips for a healthy lifestyle will be more mean­ing­ful if there are also video clips of peo­ple who have ben­e­fited from spe­cific tips. A web video with show­ing peo­ple exer­cis­ing to the upbeat tempo of music can be even more appealing.

Research has shown that very few peo­ple actu­ally read the entire con­tents of a web page, word for word. In fact, only about 16% of peo­ple do. For this rea­son, adding web video to the lay­out of a page can increase how many peo­ple actu­ally hear the mes­sage the site is try­ing to con­vey. Since more and more peo­ple are watch­ing videos online, the amount of avail­able infor­ma­tion is greatly increased with the addi­tion of video.

In addi­tion, adding video to the lay­out of a web­site can reduce the amount of text and extra­ne­ous words on a page. This pleases the viewer in terms of aes­thet­ics, but also allows more infor­ma­tion to be con­veyed using less space. This can improve the site considerably.

When mak­ing the deci­sion to use web video as part of a web design, the designer needs to con­sider the expe­ri­ence they want their cus­tomer or vis­i­tor to have.  Using video as well as text and other media can make the expe­ri­ence a great one from begin­ning to end.

A spokesper­son or web pre­sen­ter is a com­mon way to intro­duce cus­tomers to the site, as well as pro­vide basic infor­ma­tion about the prod­uct or ser­vice being offered. In some cases, a video spokesper­son will guide the user through the site itself. In all cases, how­ever, hav­ing a video can reduce the amount of peo­ple who bounce off the site imme­di­ately. A video is typ­i­cally inserted into the site by the web designer after the rest of the site is already put together. In this way, the video can be placed wher­ever enhance­ment or improve­ment is needed.

One of the biggest issues with adding video to a web­site is how it can affect the per­for­mance. How well a video per­forms has a lot to do with how good an inter­net con­nec­tion a user has, or whether or not they are run­ning top-grade pro­grams. For exam­ple, a per­son with an older com­puter and a dial-up inter­net con­nec­tion will not view the video the same as a per­son with wire­less and a newer model of computer.

Most web design­ers do not see this as an issue, as their job is sim­ply to design a func­tion­ing, stream­lined web­site expe­ri­ence. How­ever, when design­ing a page where video will be included, it is impor­tant to refrain from using large files or images that will decrease the speed at which a page loads. This is part of what makes a suc­cess­ful site, as it imme­di­ately grabs the user’s atten­tion and keeps it focused through­out their visit.

 

Mar
01

Before Shooting Your Video Testimonial

singing praise

Peo­ple may not always believe the praises you may sing about your own busi­ness, how­ever, they are gen­er­ally more apt to believe what cus­tomers say about their expe­ri­ences with your busi­ness. Because of this, video tes­ti­mo­ni­als are an effec­tive way of pro­mot­ing your prod­ucts or services.

 

Keep in mind though that sim­ply film­ing a tes­ti­mo­nial is not enough. For your video to elicit a pos­i­tive response from your cus­tomers and to moti­vate them into action, your video must –

  • Be authen­tic. If for some rea­son it can’t be authen­tic, it must at least seem authentic
  • Be inter­est­ing to the viewer or they won’t watch it
  • Be rel­e­vant to the viewer and deliver a mes­sage that your audi­ence feels is sig­nif­i­cant to their situation

 

Use those three points as the basis for mov­ing for­ward with the shoot, while con­sid­er­ing the fol­low­ing prior to filming.

  • Style — will the character(s) in the video per­form a rel­e­vant action dur­ing the sequence, or will they just talk? What props will be included in the video? Your bud­get will likely dic­tate how much is included in the video and its total length, be sure to include the costs of two cam­eras rolling from dif­fer­ent angles in your bud­get. Two cam­eras will allow you to have more edit­ing options and will undoubt­edly make the video more interesting.
  • Char­ac­ters — Video tes­ti­mo­ni­als are gen­er­ally more effec­tive when filmed with one char­ac­ter, as a sec­ond non-speaking char­ac­ter may draw atten­tion away from the mes­sage. The speaker must look con­fi­dent and speak well while on camera.
  • Speech — To avoid lots of use­less footage, it is rec­om­mended that you have an out­line of will be said dur­ing the video instead of let­ting the char­ac­ter say what­ever they want. You will also want to be clear about how the tes­ti­mo­nial is to be delivered.
  • Struc­ture – Because audi­ences have short atten­tion spans, the video must be struc­tured so that the open­ing clip entices the viewer to want to see more. Make sure your video cap­tures their atten­tion from the onset.
  • Video series – Of course, the more videos of peo­ple sup­port­ing your com­pany the bet­ter, how­ever, if you decide to a series of video tes­ti­mo­ni­als be sure they are dif­fer­ent while con­sis­tent in their message
  • Graph­ics – What graph­ics you use and how you use them is up to you, though avoid allow­ing fancy graph­ics that delay your mes­sage. Remem­ber, view­ers have short atten­tion spans so your video needs to pack a hard and imme­di­ate punch. Also make sure any text you use dur­ing the video sup­ports the tes­ti­mo­nial and doesn’t end up being an adver­tise­ment laid over a testimonial.
  • Mate­ri­als – use rel­e­vant mate­ri­als to enhance the mes­sage of the video. For exam­ple if you do remod­el­ing work, show before and after pic­tures of some of your best and most dif­fi­cult projects. In this way you are quickly edu­cat­ing the viewer about your abil­i­ties to solve prob­lems and pro­duce sat­is­fac­tory results.
  • Action – Do a dry run before the video shoot get a feel for what action your speaker can be doing dur­ing his speech, i.e., sit­ting behind a desk or in a chair, or mov­ing around. You must ensure that your speaker and your video are never dull or bor­ing. You only have a short period of time to get your point across. Use your speaker and their speech in a way that demon­strates your prod­uct or ser­vice and how it suc­cess­fully solved a problem.