Over the holidays I’ve been reviewing our sales and marketing plan for 2011. Part of the review has been the evolution of our social media activities, which include this blog site, our current ‘toe in the water’ of Twitter and our use of the business to business social media site, LinkedIn.
I’ve undertaken a review of a good number of articles on top tips for LinkedIn to consider how we can derive more value from the investment we have made in establishing networks. There is a truism that says that the best way to learn a topic is to teach it, so I thought I’d share our own and other people’s recommendations of best practice, as a review article.
It’s important to keep in mind that LinkedIn is a tool to support the creation of and the maintenance of relationships, the goal is build face to face relationships, what my past mentors would call “pressing the flesh”!
- Communications should be personalised : when requesting to link to someone make the effort to personalise it, “please join my personal network on LinkedIn” is impersonal and looks like your interested in growing contact numbers rather than in establishing relationships.
- On accepting requests, send a personal message thanking the person for the request and introduce yourself.
- Only give recommendations to people whose service you have experienced first hand. Likewise only ask people to recommend you who can speak from first hand experience. I’ve previously been asked by people I like to recommend them, which is awkward, you have to thank them for thinking of you, but point out that you’ve not experienced their service first hand so are unable to recommend their service.
- You should look to have more than 10 recommendations.
- If like me spelling is an issue, install a spell checker in your browser tool bar (www.google.com/toolbar).
- LinkedIn is a search engine so add key search words to your professional heading. You have 120 characters so tell visitors and search engines what you do and look to differentiate yourself.
- There are 3 hot links available to drive traffic to your website and blog, so use all three. Also by clicking on“edit” and then “other” you can add engaging keywords / phrases and link them to relevant pages on your website or blog.
- There are two applications available to embed a preview of your blog articles into your profile page (click on “More” in the toolbar and select from WordPress or Bloglink). This allows you to engage visitors with blog articles that could be of interest and allows you to develop your personal brand.
- If you embed a feed from your blog every time your post a blog this will appear in the homepage network activity of all your contacts. This can attract traffic to your profile and your blog, as well as being a way to remind contacts of your services.
- As above, if you use Twitter you can use a tool like Hootsuit to post the ‘tweets’ on contacts homepage network activity summary.
- Review your network for events posted on LinkedIn you might be interested in attending. You can then use the attendance confirmation list to identify contacts that might like to meet you at the event. Click on “More” on the linkedIn toolbar and then “events”.
- Join groups to increase your network, such as regional business groups or business sector specific groups.
- The advanced search tool is great for searching by keywords for contacts, for example, searching for people with the word “Marketing” in their profile within 50 miles of your postcode. You’re not limited to keywords, you could be looking for contacts in a specific company or industry!
- Remember your Profile summary is your marketing pitch, so make sure you highlight the benefits of contacting you.
- Using the recommend a book application can say a lot about your interests and can be really helpful to others. It’s probably a good idea if you’ve read it yourself !
- Be a resource: answer questions, go out and participate in groups. Up to now I’ve not been overly involved in this facet of social media, however as of the start of 2011 I’m opening my mind to the possibility that it could be good fun, time well spent and a useful return on investment!
- Think about starting your own group! it’s certainly worth considering if their is a gap in the market that would attract a healthy following.
If you’ve got tips that would add value to this review, please add them to the comments section below.
I hope the tips above have been useful,
All the best for 2011
Simon www.promotionmedia.co.uk








13 comments
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louise yeoell says:
11/01/2011 at 11:04 am (UTC 1)
Simon seems to have a knack of ‘humanising’ communication which many people lose when they get onto sites such as LinkedIn.
He says he can’t spell…but he sure as heck can communicate which, after all is what his business is all about.
The tips in this article are really useful. He’s gone right back to basics and reminded us that we’re all talking to people, not companies, processes or institutions. I’ve read this — and I’ll refer back to it. Because personally speakng, I can use all the help I can get when it comes to using social media…
John Cornish says:
11/01/2011 at 7:47 pm (UTC 1)
Hi Simon,
Your excellent top tips are really useful and can readily be used.
Every Marketer needs to read through these and apply them for their own business or the business of their Clients.
Thank you.
Simon says:
12/01/2011 at 3:18 pm (UTC 1)
Hi John,
It’s my pleasure, it’s really pleasing to have produced a bit of work that has been so well received !
Regards, Simon
Tim Gander says:
12/01/2011 at 3:03 pm (UTC 1)
“If like me spelling in [sic] an issue, install a spell checker in your browser tool bar”, oh the irony
Good tips though.
I would of course add that getting a good, clean, tightly-cropped avatar photo is an oft-overlooked trick. It humanizes you and means when you finally get to “press the flesh” your face isn’t a total surprise (or shock!). Get it done the next time you book a session with a commercial photographer. Don’t use snappy phone pics. They look unprofessional.
Simon says:
12/01/2011 at 3:16 pm (UTC 1)
Hi Tim, thank for spotting the grammatical error, the irony is not lost on me, I’m still smiling !
James (my business partner) and I have been debating the avatar image, the logo shows up well in activity lists, but we have come to the conclusion that a well lite closeup would be more appropriate on our profile pages.
Thanks for taking the time to feedback. Simon.
Diane Bantten says:
12/01/2011 at 6:52 pm (UTC 1)
Simon, really enjoyed reading your article. It is both informative and useful — more please!
Simon says:
13/01/2011 at 11:33 am (UTC 1)
Thanks Diane, delighted that you found the article helpful. Simon
Suzanne langley says:
14/01/2011 at 11:52 pm (UTC 1)
Thanks for the tips! Really useful as I am new to Linked in.
My business Coastal Direct Marketing Solutions Ltd was established by me — a few years ago LOL in 1985 and I am embarking on a Marketing Refresher starting with the 870 page book called The Social Media Bible (I am on page 2 having just started the monster read.) Gone are the days when we could grow our business organically and therefore I have commited to try out the most popular social media activities.
I have started to attend a few network events but found the same problems as before when I used to network twenty years ago. Problem being that the the networkers are not my target audience. I sell my services (mainly bulk mailing and print) to the larger businesses and cannot find any appropriate network clubs. Any suggestions welcome!!
Thanks again and I will look out for your tips with interest.
Sue
Simon says:
17/01/2011 at 10:04 am (UTC 1)
Hi Sue, I’m pleased the tips are useful !
Part of our 2011 sales and marketing review has been to analyze (pull off a list and see who we’ve created a business relationship with and how we formed the relationship) our success’s. You may know people through networking who you can form strategic alliances, you offer them a service they can add to their portfolio, so smaller marketing agencies, possibly ?
I’m currently reading ‘Cold calling for Chickens’ for the purpose of approaching companies who would benefit from our services but have no need of attending networking events ! Company websites, LinkedIn and articles have a lot of information about prospective clients, or there are qualified data base lists that can be purchased.
Regards, Simon
David Howlett says:
31/01/2011 at 12:50 pm (UTC 1)
I found this simple guide to Linkedin very useful and will recommend it to others. What I like is you’ve written it in a language anyone can understand. Well done!
Simon says:
31/01/2011 at 4:44 pm (UTC 1)
Thanks David, you’ve given us so much constructive advice and guidance on SEO and WordPress, I’m pleased to have reciprocated to a small degree!
Regards, Simon.
John Freeland says:
22/11/2011 at 3:10 pm (UTC 1)
I’m really new to the business possibilities presented by social media, LinkedIn in particular, and could use some guidance as to where to start. The prospect of taking on LinkedIn, Twitter and Facebook (for example) is pretty daunting to someone of my mature years. Is there a decent guide available? Or a receommedned sequence of adoption?
Simon says:
22/11/2011 at 3:59 pm (UTC 1)
Hi John, there are lots of free seminars being offered by people looking to sign up customers, you could attend a few to get a feel for what’s being said, though I’d not sign up for any services until you’ve a clear view of would fit your particular business.
I get the impression that everyone purports to be an expert!
There will be people attending such seminars who are doing their own social media who’d be happy to discuss whats worked and not worked for them!
A quick look at Amazon brought up this new book that looks promising http://www.amazon.co.uk/Likeable-Social-Media-Customers-Irresistible/dp/0071762345/ref=sr_1_5?ie=UTF8&qid=1321976300&sr=8–5
I’d start by reading this or another overview book.
On Linkedin, explore joining groups that relate to your business or region and start to contribute in a meaningful way.
Hope this helps,
Simon.